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Endorsements
I hired Rick as Interim SVP Marketing for Oriental Company as we launched a search for a new head of Marketing (which I subsequently filled with a former colleague of mine with whom I had worked for five years at Lands' End). Rick has extensive experience in customer database marketing, catalog marketing and e-Commerce. He is extremely customer-focused and is always looking for ways to improve business results and drive profitable revenue growth. Rick came into the role and immediately identified opportunities for us to capture incremental revenue and profits. He did a great job leading the Marketing and Creative teams to help them prioritize their efforts and become more productive and effective. Rick is very detailed oriented and is passionate about direct marketing -- he has a lot of energy and passion for the business! Rick also worked very well with the other functional areas and his peers within the company. He is truly professional and I have retained him at Oriental Trading to help with the onboarding of the new head of Marketing. That transition period is winding down, and now Rick is looking for his next opportunity. I give Rick my highest endorsement. His level of database marketing, catalog marketing and e-Commerce expertise is hard to come by. Rick will quickly add value to any organization he joins.

Sam Taylor, President and CEO, Oriental Trading Company
I had the pleasure to meet and work with Rick on a day-to-day basis for a 4 month period. He was instrumental in helping my team bring Test & Target optimization platform to the table at American Blinds and this has proved to be a major win for him and American Blinds business. Rick was very refreshing to work with and is open to big ideas and welcomes thinking that may be outside the box and/or new to industry accepted practices. He believes in leading the pack and gaining a competitive advantage. His knowledge of the marketing industry and the value that can have on an organization makes him a true asset to any organization. He treats everyone with honesty and respect, and I can highly recommend him as a client, teammate and friend.

Chuck Carey, Account Executive, Omniture, Inc.
"Smart, straightforward and logical is how I would describe Rick. When he first joined OTC, I spent a lot of time educating him on our processes. He has a very inquisitive approach which helped me examine my own methods as I was teaching him. Rick has extensive experience that he shares effortlessly and in the short time I worked with him, I learned a great deal. His presence also had a tremendous impact on our culture. He is a very supportive leader and believes in holding people accountable, which greatly improved my engagement. I would absolutely work for Rick again if given the opportunity.

Kristen Gibson, Print Media Buying Supervisor, Oriental Trading Company
I had the pleasure of working closely with Rick at American Blinds, Wallpaper and More. As the CMO, he provided frequent updates regarding marketing programs and advertising spend. He cultivated a strong partnership between the Contact Center and Marketing Departments because of his genuine focus on improving the customer experience. He effectively managed advertising spend and sales results with a significantly reduced budget during very challenging times for a luxury e-retailer. He was very focused on analytics and persuaded senior management to implement test and target software to measure results and performance. He developed outstanding relationships with advertising, email, catalog, and analytics vendors - constantly challenging them to deliver more with less. Despite an economic turndown, Rick maintained a positive outlook and displayed contagious enthusiasm which made it a pleasure to work closely with him.

Ginny Flanagan, Vice President of Customer Service, American Blinds, Wallpaper and More
I worked for Rick while he was the CMO at American Blinds Wallpaper and More. Rick was a great manager, leader and mentor. His approach to management was one of understanding, and one of encouragement that pushes his team to become better as they grow within their career. Rick treats every experience as a teachable moment, always seeking to learn more while building up others around him by sharing what he knows though examples from his career. I credit much of my own approach to how I work with others, to the valuable lessons I learn during my work experience with Rick. I highly recommend Rick as a CMO and as a valuable leader in the business world.

Scott Mastenbrook, Senior Web Designer, American Blinds, Wallpaper and More


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